I'm Still Alive!

Tuesday, September 16, 2008

I just wanted to pop in quickly tonite to let you dear people know that I'm still here, still struggling away to get things fixed and running in a normal manner. As I wrote elsewhere over a week ago:

I do not exaggerate one single tiny iota when I tell you that literally every. stinkin. little. thing. that needs to happen in order for my businesses to get up and running again is taking way, way, waaaaaaaay, way more time, energy, learning curve, and frustration than I ever could have imagined.

If a malfunction could occur, it has.

If a server could go down, it did.

If a weird setting could be in place to cause extra trouble, you can bet your bippy it was there.

If I needed help, you can believe that it was nearly impossible for me to find in a timely manner.

If emails could get lost in cyberspace, mine did.

If I could possibly waste money on solutions that turned out to not be, I did.

If a computer, printer, or other piece of technology could refuse to work, break down, go slow, crash, malfunction, disconnect, or otherwise not do what I needed it to do, that happened as well.

And THAT rosie missive was written before my computer virus resulted in a total crash, which meant that I lost ALL of the files on my computer, which included several mostly-written books, tons of photos, all of the already-downloaded and organized and resized pictures needed for both of my web sites, and much more. (Helpful Hint for Hopeful Heroes: Get an external hard drive and save all of your files. TODAY! Do not be like me when your husband calls to ask if you want him to buy one of these gadgets and say, "Well....how about if we wait until I have a chance to do a little more research on which one to buy?....." NO WAITING! Learn from my mistake, mmm-kay?)

And then my modem decided to quit, leaving us without internet service for several days.

And I've been treated to an in-depth look at how many layers of possible problems exist in a web site. You think onions have a lot of layers? Onions got nothin' on web sites, baby! ;) I am amazed at how many settings could be messed up, directories could elude us, and so on. Just about every day I sit down to get something done, and within minutes I've hit another wall and have to wait for someone else to help me fix the problem. (Thank the Lord for good tech support! I now have an amazing web hosting company that provides me with 24 hour a day PHONE tech support, which is worth a million dollars to me these days!!)

I tell ya...I've wondered more than a few times what on EARTH is going on here. I've prayed. I've wished that it would be clear to me what to do. And every time I get right down to it, the answer I come back to is that this business has been growing and blessed from the get-go, and my family and I have invested a ton of time and effort into it, and I am not going to let this tricky situation keep me down! Somehow, someday, the web sites are going to be working again, and we're going to be back in the saddle.

I don't dare predict a date for all of this to be resolved, but I do want you to know that I am actively working on it and have not given up! You can still order through the sidebar, or of course you can call or email. Lots of you are still ordering and I appreciate you so much! Unfortunately, all of this fixing is very expensive, so your support means a whole LOT to me!!

I CAN tell you that I am already planning some fun sales, special deals and goodies and MORE to celebrate when we get back up and running. You will NOT want to miss it, so if you aren't already subscribed to the newsletter, DO IT NOW so you won't miss a thing. (sign up box is on the top left sidebar on this page)

I do have some fun stuff coming up here on the blog in the next couple of days, so check back with me soon, ok?

1 comment:

Granola said...

I almost wrote to find out how it's going. I'm so sorry for all the hassles you've been dealing with. Thanks for the update and you truly are in my thoughts and prayers.